Mail Mac Sierra User Manual



Overview

  1. Mail Mac Sierra User Manual Download
  2. Mail Mac Sierra User Manual Update
  3. Mail Mac Sierra User Manual User

This article will guide you through Mac Mail account setup to work with your Exchange mailbox. Note: Intermedia support options are limited for Mac Mail since there is no way to open a case with Apple. To set up Mac Mail. Open Mac Mail application. Select Mail Accounts. On the Internet Accounts page, select Exchange from the list.

Apple Mail is the default email client that comes with every Mac using OS X 10.0 or later. This guide will show you how to configure your Apple Mail application to access email for your Media Temple server.

  1. Global Nav Open Menu Global Nav Close Menu; Apple; Shopping Bag +.
  2. Move manually: Copy Mail folder, Mail Preferences, and KeyChain from the current Mac to the new Mac. Open Mail on the new Mac. Make a backup of your Mail data before attempting a transfer. This article explains how to move your Apple Mail data to a new Mac or to a new clean install of the operating system.

This article is primarily for Mail version 10.2 on Sierra (OSX 10.12.32). Your version of Apple Mail may vary depending on the version of Mac OSX you are using.

  • Additional steps for older versions of Apple Mail that were released prior to Sierra have been included.

Requirements

Before you start, be sure to have these handy:

  • Your domain name: example.com
  • Your email address: username@example.com
    For more information, please read this article: Creating a POP/IMAP email accountCreating a POP/IMAP email account.
  • Your email password.
  • Your email access domain. The email access domain is completely independent of the web access domain and will look something like this: xxxx-xxxx.accessdomain.com. The 'xxxx-xxxx' string will be a series of randomized letters. This will be totally unique to your specific Grid. Read our article What is an 'Access Domain'? for more information.

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This article is provided as a courtesy. Installing, configuring, and troubleshooting third-party applications is outside the scope of support provided by Media Temple. Please take a moment to review the Statement of Support.

Instructions

Let's begin!

1. Open Mail. If you haven't added a new account yet, you'll be taken directly to the Add Account prompt. If you're adding an additional account, or this prompt doesn't otherwise load automatically, you'll need to select Add Account from the Mail menu.Mail Mac Sierra User Manual
2. From the Add Account prompt, select Add Other Mail Account.. and click Continue.
3. Enter your email account information and click create.
  • Full Name: Your name as you would like it to appear.
  • Email Address: Your full email address.
  • Password: The password for your email account.
4. Mail will attempt to contact the mail server. The default search uses 'autodiscover.example.com' -- unless you have this subdomain already created and an SSL Certificate installed, this will not work. However, don't worry! It's normal for this to happen due to Media Temple's servers not having autodiscover settings enabled by default.
When an autodiscover setting has been unsuccessful, the message 'Unable to verify account name or password' will appear in a new settings box.
5. Fill in the fields using your email info and access domain. If you do not see this box and are using a version of Apple Mail that was released prior to OSX Sierra, skip to 'Additional steps for older versions of apple mail'.
  • Email Address: Your full email address.
  • User Name: Your full email address.
  • Password: The password to your email account.
  • Account Type: We strongly recommend connecting via IMAP. To learn more, please see Using Email: How IMAP worksUsing Email: How IMAP works.
  • Incoming Mail Server: Your email access domain.
  • Outgoing Mail Server: Your email access domain.
Sierra
Please note that by default, Apple Mail versions 10 and higher use secure (SSL) connections for both incoming and outgoing servers. We highly recommend that you do not change this, but SSL and port settings may be modified under server settings in the preferences menu once setup is complete.
6. You'll then be asked to confirm which apps that you'd like to attach the email account to. Select email and any others that you'd like and click Done.
That's it! You just configured your Media Temple email address on Apple Mail. As always, if you have any questions, please feel free contact Media Temple's award winning 24/7 support.
Additional steps for older versions of Apple Mail
To maintain functionality and security, Media Temple recommends that you update to the latest Apple Mail version available.
Older versions of Apple Mail may show two separate boxes for the incoming and outgoing server settings. If this is true for you, use the following settings:
Account Type:
We strongly recommend connecting via IMAP. To learn more, please see Using Email: How IMAP worksUsing Email: How IMAP works.
Incoming Server Info
Incoming Mail server: Your email access domain.

Path Prefix: Enter /INBOX here (all capital letters).

Port: You will want to connect using the correct port based on the settings you have selected.

  • IMAP: 143, or 993 if SSL is enabled.
  • POP: 110, or 995 if SSL is enabled.
Outgoing Server Info

Port: You will want to connect using the correct port based on the settings you have selected.

  • SMTP: 587, or 465 if SSL is enabled.
Recommended settings:
  • For incoming mail, we recommend using Port 993 with the Use SSL checkbox selected.
  • SSL Checkbox: Check this box if you wish to connect using SSL encryption. This feature is supported by default and you do not need to install an SSL for it to work. Note that you will also need to use an SSL port (above) if you select this option.

NOTE:

You may encounter an Unverified SSL Certificate warning if you have chosen to connect with SSL. This is common if you do not have your own SSL Certificate installed. The Grid does not allow you to install your own SSL on email. To avoid seeing this message in the future, add the existing certificate to your trust settings. The encryption in use IS safe, so you can safely select 'Connect' to continue.

  • Authentication: Be sure that Password is selected from the dropdown menu.
Mail mac sierra user manual pdfYour email account has been created, but you'll want to verify a few steps before you get started. Select 'Preferences' from the Mail menu, and click on the 'Accounts' tab from the Preferences window.
  1. Select your new account from the left hand column.
  2. Click the 'Advanced' tab and uncheck the box to 'Automatically detect and maintain account settings.'
  3. Navigate back to the 'Account Information' tab. This time, select Edit SMTP Server List.. from the Outgoing Mail Server (SMTP) drop-down menu.
  4. You will be taken to the SMTP server list. Make sure that you have selected the correct email address. Click the Advanced tab and verify the following settings:
    • Be sure the box to 'Automatically detect and maintain account settings' is not checked!
    • Enter your desired outgoing mail port. Since many ISPs block port 25 (the default outgoing mail port), we strongly suggest using port 587, or port 465 if SSL is enabled.
    • Select 'Password' from the Authentication drop-down menu, and make sure the 'Allow insecure authentication' box IS checked. If you don't see this option, you may need to update Apple Mail or Yosemite to the newest version.

That's it! You just configured your Media Temple email address on Apple Mail. As always, if you have any questions, please feel free contact Media Temple's award winning 24/7 support.

Resources

Apple Mail Manual Configuration

This page explains how to manually set up the Apple Mail program to send and receive email for a mailbox that you’ve created.

Before you continue, you should enter your email address (the address you want to set up in Mail) in the yellow box at the top of this page. Entering your email address makes sure that the instructions below are correct.

Downloader for mac. Most people do not need to manually configure Apple Mail. It’s usually quicker and simpler to automatically set it up using a profile. We provide these instructions in case you have trouble with the profile method.

These instructions are for the version of Mail included with Mac OS X 10.11 “El Capitan” (from 2015) and later. We have separate instructions for older versions such as Mac OS X 10.10 “Yosemite”.

1. Start the “Mail” program.

If you haven’t previously added an account to Mail, a window will automatically appear asking you to “choose a Mail account provider”. If this happens, skip to step 2.

Usb 3.5 floppy drive for macsteellasopa mac. If you don’t see this window, click Mail, then Add Account:

2. Choose the provider.

Choose the Other Mail Account.. option:

Then click Continue.

3. Enter your name, email address, and password:

Enter these settings:

Name:The name that other people will see when you send them mail, such as “George Washington” or “Joan of Arc”.
Email Address:Enter your email address. This must be the email address of the mailbox you created in our account management control panel.
Password:The email password you chose when you created this email address. Remember that your email password is not necessarily the same as your master account password.

The window should look like this:

After doing this, click Sign In.

Apple Mail will show a message saying “Unable to verify account name and password”, asking for more details. This is normal.

4. Enter the server settings.

Home cooking brown rice. Enter these settings on the “Unable to verify account name and password” screen:

Mail Mac Sierra User Manual
Email Address:your email address
User Name:your email address (all lowercase)
Password:your email password (this should be filled in from the previous screen)
Account Type:IMAP (our servers also support POP if you prefer it, but IMAP is recommended)
Incoming Mail Server:mail.tigertech.net
Outgoing Mail Server:mail.tigertech.net

The window should look like this:

Click Sign In again when finished.

5. Select the apps for this account

The Mail program may ask you to “select the apps you wish to use for this account”:

If it does so, make sure that at least Mail is checked.

Whether or not you check “Notes” is up to you. If you do that, the “Notes” application on your Mac will store them in a folder of this mailbox. If you want to keep things simple, we suggest you make sure it’s not checked.

Click Done when finished.

Setup is complete

Mail Mac Sierra User Manual Download

You’re finished with the basic Apple Mail setup. It should now work for sending and receiving mail.

Setting “Sent” and “Trash” folders

Once the basic account has been set up, there’s an additional step needed to keep Mail folders in sync with other programs or devices that might connect to the mailbox, assuming you chose the recommended IMAP setting (POP doesn’t support server folders at all).

Our Apple Mail Folders page has more information.

Mail Mac Sierra User Manual Update

Troubleshooting

If you’re having trouble with Apple Mail, first verify the settings, then try restarting your computer. If that doesn’t work, the Mail Connection Doctor can provide useful information that will help you (or us) troubleshoot the problem.

Mail Mac Sierra User Manual User

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